77abc bat's Privacy Policy

This privacy policy applies to all services, websites, and mobile applications of the 77abc bat platform. By using our services, you agree to the terms of this policy. This document is linked to our Terms and Conditions, and both documents apply together.

77abc bat provides services only to individuals aged 21 or above. We do not knowingly collect information from minors. If we become aware that a minor's information has been submitted, it will be deleted immediately.

To learn more about us or understand the company's background, visit our About Us page, where 77abc bat's operations and values are described in detail.

2.1 Information Provided at Registration

We store the information you provide when opening an account. This may include:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Bank account or mobile payment details (bKash, Nagad, Rocket)
• National ID or passport number (for identity verification purposes)

2.2 Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and Device ID
• Browser type, operating system, and language settings
• Page view history and session duration
• Login and logout times and dates
• Cookie and local storage data (see details below)

2.3 Transaction-Related Information

Records of deposits, withdrawals, and betting activity are stored. This information is used to ensure financial security and to resolve disputes.

77abc bat uses your information only for specific and legitimate purposes. Those purposes are clearly listed below:

• Creating and managing your account and verifying your identity
• Processing deposits and withdrawals and ensuring transaction security
• Providing customer support — assistance via live chat and email
• Detecting and preventing fraud, deception, and unauthorized access
• Improving the platform's technical standards and launching new services
• Keeping you informed about relevant offers and updates (with your consent)
• Monitoring unusual betting patterns as part of our responsible gaming policy

We never sell or rent your personal information to third parties. Information is shared only where there is a legal obligation or a direct operational need.

4.1 Technical Protection

77abc bat uses SSL (Secure Socket Layer) encryption technology to keep your personal information secure. This technology encrypts all data exchanged between your browser and our servers, so no outside party can read it.

4.2 Retention Period

Your information is retained for as long as your account is active. Even after an account is closed, some information may be kept for a specified period due to legal requirements. Once that period ends, the data is securely deleted or anonymised.

4.3 Internal Access

Only staff members who need specific information to carry out their responsibilities can view that information. All staff sign confidentiality agreements and receive data protection training.

77abc bat uses cookies and similar tracking technologies to improve platform performance and make the user experience smoother. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Required to keep login sessions active and ensure security — these cannot be disabled.
• Functional Cookies: Used to remember your language preference and other settings.
• Analytical Cookies: Help us understand which pages are used most and improve our services.

5.2 Cookie Controls

You can control or disable cookies from your browser settings. However, disabling essential cookies may cause some platform features to stop working properly.

We may share your information with third parties in the limited circumstances described below:

• Payment Processors: Payment services such as bKash, Nagad, Rocket, and bank transfers receive only the minimum information necessary to complete transactions.
• Technology Partners: Server hosting and cybersecurity providers operate under signed agreements and are bound by confidentiality obligations.
• Legal Obligations: Information may be provided in compliance with orders from a court or competent authority.
• Fraud Prevention: Information may be shared with relevant authorities during investigations into fraudulent activity.

Outside the needs stated above, we never sell, rent, or share your information with third parties for commercial purposes.

Every user registered with 77abc bat has certain important rights over their own information:

7.1 Right to Access Your Information

You can contact us at any time to find out what information we hold about you. After your identity is verified, a summary of that information will be provided to you.

7.2 Right to Correct Your Information

If any of the information we hold about you is incorrect, you have the right to request a correction. This can be done through our customer support team.

7.3 Right to Delete Your Information

In certain circumstances you may request that your information be deleted. However, some information may be required to be retained for a set period for legal or regulatory reasons.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can withdraw your consent at any time. This can be done through your account settings or via customer support.

77abc bat analyses your gaming behaviour so that support can be provided promptly if problematic patterns are identified. Information collected for this purpose is used solely for your benefit and is not used for any other commercial purpose.

We believe that maintaining healthy and controlled gaming habits is important for every player. To learn more about this and find information on self-regulation tools, read our Responsible Gaming Guide.

You can contact customer support to set spending limits, self-exclude, or take a temporary break — support is available 24/7 in Bengali and English.

77abc bat may update this privacy policy when necessary. If any significant changes are made, registered users will be notified by email or through in-app notifications on the platform.

The effective date of the updated policy will always be shown at the top of this page. Continuing to use the platform after a change is made will be considered acceptance of the new policy.

If you have any questions or complaints about this privacy policy or your information, please contact us: [email protected] — our team provides support in Bengali and English 24 hours a day.

This privacy policy is drawn up in accordance with international data protection standards. Any dispute relating to data will first be addressed through 77abc bat's customer support team.

Detailed information on general terms of service and usage rules can be found on our Terms and Conditions page. That document complements this privacy policy, and where any conflict arises between the two, the more specific provision will apply.

If your question is not answered in this policy, you will find answers to many more questions on our FAQ page, or you can contact customer support directly.